Privacy Policy

Privacy Policy

Last Updated: September 6, 2026

Moonrise Mate (“Moonrise Mate,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, make a purchase, contact us, or otherwise interact with us online.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

1. Information We Collect

Depending on how you interact with our website, we may collect:

  • Contact information, such as your name, email address, phone number, and mailing or delivery address.
  • Order information, such as products purchased, order details, and delivery information.
  • Payment information. Payments may be processed through a third-party payment processor. We generally do not receive or store your full credit or debit card number.
  • Communications, such as messages, inquiries, or other information you voluntarily provide when contacting us.
  • Website and device information, such as your IP address, browser type, device type, pages visited, and general information about how you use our website.
  • Cookies and similar technologies that help our website function and, where applicable, help us understand website traffic and usage.

2. How We Use Your Information

We may use information we collect to:

  • Process and fulfill orders.
  • Arrange deliveries or pickups.
  • Communicate with you about your orders or requests.
  • Respond to questions and customer-service inquiries.
  • Send promotional emails or other marketing communications if you have opted to receive them.
  • Improve our website, products, and customer experience.
  • Maintain the security and functionality of our website.
  • Comply with legal obligations and protect our rights.

3. How We Share Information

We do not sell your personal information.

We may share information with trusted third parties when necessary to operate our business, including:

  • Payment processors that process transactions on our behalf.
  • Website hosting, e-commerce, email, analytics, or other technology providers.
  • Delivery or fulfillment providers when necessary to complete an order.
  • Professional advisers or governmental authorities when required by law or necessary to protect our legal rights.

These service providers are permitted to use information only as necessary to provide services to us or as otherwise permitted by law.

4. Cookies

Our website may use cookies and similar technologies to remember preferences, support website functionality, and understand how visitors use our website.

You may be able to control or disable cookies through your web browser settings. Disabling certain cookies may affect how the website functions.

5. Marketing Communications

If you subscribe to our email list or otherwise opt in to receive marketing communications, we may use your email address to send you information about Moonrise Mate, including products, events, promotions, or other updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us directly.

6. Data Security

We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.

7. Third-Party Websites

Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices, content, or security of those third-party websites.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

8. Children’s Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps to delete it.

9. Your Privacy Choices

Depending on applicable law, you may have rights regarding the personal information we maintain about you, including the ability to request access to, correction of, or deletion of certain personal information.

You may also opt out of promotional communications at any time.

To make a privacy-related request, please contact us using the information below.

10. Texas Residents

Moonrise Mate is a Texas-based business. We will handle personal information in accordance with applicable federal and Texas privacy laws.

If you are a Texas resident and believe you have privacy rights under applicable Texas law, you may contact us using the information below to make a request.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, or applicable laws.

When we make changes, we will update the “Last Updated” date at the top of this policy. Your continued use of our website after changes are posted constitutes your acknowledgment of the updated policy, to the extent permitted by law.

12. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:

Moonrise Mate
Austin, Texas
Email: admin@moonrisemate.com