Terms and Conditions
Last Updated: September 6, 2026
Welcome to the Moonrise Mate website. These Terms and Conditions (“Terms”) govern your use of our website and any purchases made through it.
By accessing or using this website, you agree to these Terms. If you do not agree with these Terms, please do not use the website.
1. About Moonrise Mate
Moonrise Mate (“Moonrise Mate,” “we,” “us,” or “our”) is a Texas-based beverage business offering yerba mate and related products.
These Terms apply to your use of our website, including browsing the website, submitting information through our website, and purchasing products through the website.
2. Website Use
You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.
You may not:
We reserve the right to refuse service or restrict access to the website when reasonably necessary to protect our business, customers, or website.
3. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, pricing, availability, and other information on our website are accurate.
However, we do not guarantee that all information will always be complete, current, or error-free.
Product colors and appearances may vary depending on your device or screen.
We reserve the right to correct errors, update product information, change prices, or discontinue products at any time without prior notice.
4. Orders and Purchases
When you place an order through our website, you are making an offer to purchase the products in your order.
We reserve the right to accept, decline, or cancel an order for any reason, including product availability, pricing errors, suspected fraud, or other circumstances that prevent us from fulfilling the order.
If we cancel an order after payment has been processed, we will provide an appropriate refund for the canceled portion of the order.
You are responsible for providing accurate and complete information necessary to process and fulfill your order, including your name, contact information, and delivery or pickup information where applicable.
5. Pricing and Payment
All prices displayed on the website are listed in U.S. dollars unless otherwise stated.
Applicable sales taxes, delivery charges, or other fees may be added to your order at checkout.
Payments may be processed through third-party payment providers. By submitting payment information, you represent that you are authorized to use the payment method provided.
We do not knowingly retain complete payment card information when payment processing is handled by a third-party payment processor.
6. Pickup and Delivery
Where Moonrise Mate offers pickup or delivery, customers are responsible for providing accurate information and being available during the applicable pickup or delivery period.
Delivery availability, delivery areas, fees, and timing may vary.
We are not responsible for delays caused by circumstances outside our reasonable control, including severe weather, traffic, accidents, incorrect customer information, or other unforeseen circumstances.
7. Cancellations, Refunds, and Returns
Because Moonrise Mate may sell perishable food and beverage products, returns may not be accepted for products that have been delivered or picked up.
If you receive an incorrect, damaged, defective, or otherwise unsatisfactory order, please contact us as soon as reasonably possible so that we can evaluate the issue and determine an appropriate resolution.
Any refund, replacement, or other resolution will be handled on a case-by-case basis and in accordance with applicable law.
8. Food and Beverage Information
Moonrise Mate makes reasonable efforts to provide accurate information about our products and ingredients.
However, customers are responsible for reviewing ingredient and allergen information and determining whether a product is appropriate for their individual needs.
Our beverages may contain ingredients that could cause allergic reactions or other sensitivities.
If you have a food allergy, intolerance, dietary restriction, or other concern about an ingredient, please contact us before purchasing.
9. Caffeine
Certain Moonrise Mate products contain yerba mate, which naturally contains caffeine.
By purchasing or consuming caffeinated products, you acknowledge that caffeine may affect individuals differently.
If you are sensitive to caffeine or have questions about whether caffeine is appropriate for you, consult a qualified healthcare professional before consumption.
10. Intellectual Property
All content appearing on this website, including but not limited to:
is owned by or licensed to Moonrise Mate unless otherwise indicated.
You may not reproduce, distribute, modify, publicly display, or commercially use our content without our prior written permission.
11. User-Submitted Content
If you submit reviews, comments, photographs, testimonials, or other content to Moonrise Mate, you represent that you have the right to provide that content and that it does not violate the rights of another person.
By submitting content, you grant Moonrise Mate a non-exclusive, royalty-free license to use, reproduce, display, and share that content in connection with our business and marketing, unless otherwise agreed.
We reserve the right to remove content that is unlawful, offensive, misleading, or otherwise inappropriate.
12. Third-Party Links and Services
Our website may contain links to third-party websites, applications, payment processors, social-media platforms, or other services.
These third-party services are not controlled by Moonrise Mate, and we are not responsible for their content, policies, security, availability, or practices.
Your use of third-party services may be subject to those providers’ own terms and policies.
13. Disclaimer
To the fullest extent permitted by law, the website and its content are provided on an “as is” and “as available” basis.
We do not guarantee that the website will always be available, secure, accurate, or free from errors or interruptions.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
14. Limitation of Liability
To the fullest extent permitted by law, Moonrise Mate and its owners, employees, contractors, and representatives will not be liable for indirect, incidental, consequential, or special damages arising from your use of the website or purchase or use of our products.
Nothing in these Terms limits liability that cannot legally be limited under applicable law.
15. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Moonrise Mate and its owners, employees, contractors, and representatives from claims, damages, liabilities, losses, and expenses arising from your misuse of the website, violation of these Terms, or violation of another person’s rights.
16. Changes to These Terms
We may update these Terms from time to time.
When changes are made, we will update the “Last Updated” date at the top of this page. Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms, to the extent permitted by law.
17. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.
Any dispute arising from these Terms or your use of the website will be handled in accordance with applicable Texas law.
18. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
19. Entire Agreement
These Terms, together with our Privacy Policy and any additional policies or terms expressly referenced on the website, constitute the agreement between you and Moonrise Mate regarding your use of the website.
20. Contact Us
If you have questions about these Terms and Conditions, please contact:
Moonrise Mate
Austin, Texas
Email: admin@moonrisemate.com
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